Teamwork in Hospitality
(eVideo)
Published
New York, N.Y. : Infobase, [2010], c2009.
Status
Description
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Subjects
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More Details
Format
eVideo
Language
English
Notes
General Note
Classroom Video On Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
General Note
Encoded with permission for digital streaming by Infobase on September 24, 2010.
Restrictions on Access
Access requires authentication through Classroom Video On Demand.
Description
There are many reasons why the quality of restaurant and hotel service varies-but they generally boil down to one factor: teamwork. This program helps students who are aiming for the hospitality industry understand why teamwork is vital to the success of an establishment, what its core principles are, and how it can be put into practice and strengthened. The video examines team structure, including both front-of-house and back-of house; basic teamwork concepts, including collaboration, morale, incentives, understanding individual roles, and identifying common goals; the importance of staff meetings and "handover" discussions; verbal, visual, and written communication techniques; and ways to solicit feedback from customers and staff.
Target Audience
10 & up.
System Details
System requirements: Classroom Video On Demand playback platform.
System Details
Mode of access: Internet.
Language
Closed-captioned.
Citations
APA Citation, 7th Edition (style guide)
(20102009). Teamwork in Hospitality . Infobase.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)20102009. Teamwork in Hospitality. Infobase.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Teamwork in Hospitality Infobase, 20102009.
MLA Citation, 9th Edition (style guide)Teamwork in Hospitality Infobase, 20102009.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
62973dbe-baaf-62ee-3321-393240a69e94-eng
Grouping Information
Grouped Work ID | 62973dbe-baaf-62ee-3321-393240a69e94-eng |
---|---|
Full title | teamwork in hospitality |
Author | films for the humanities sciences |
Grouping Category | movie |
Last Update | 2023-01-17 14:42:32PM |
Last Indexed | 2024-06-08 23:42:43PM |
Book Cover Information
Image Source | classroomVideoOnDemand |
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First Loaded | Feb 10, 2023 |
Last Used | Jan 18, 2024 |
Marc Record
First Detected | Apr 08, 2012 12:00:00 AM |
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Last File Modification Time | Jan 17, 2023 02:46:50 PM |
MARC Record
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260 | |a New York, N.Y. :|b Infobase,|c [2010], c2009. | ||
300 | |a 1 streaming video file (25 min.) :|b sd., col., digital file. | ||
500 | |a Classroom Video On Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware. | ||
500 | |a Encoded with permission for digital streaming by Infobase on September 24, 2010. | ||
505 | 0 | |a Team Structure (4:32) -- Teamwork (4:27) -- Roles & Responsibilities (4:21) -- Communication (5:41) -- Hospitality Work: Feedback (5:13) -- Credits: Teamwork in Hospitality (0:38) | |
506 | |a Access requires authentication through Classroom Video On Demand. | ||
520 | |a There are many reasons why the quality of restaurant and hotel service varies-but they generally boil down to one factor: teamwork. This program helps students who are aiming for the hospitality industry understand why teamwork is vital to the success of an establishment, what its core principles are, and how it can be put into practice and strengthened. The video examines team structure, including both front-of-house and back-of house; basic teamwork concepts, including collaboration, morale, incentives, understanding individual roles, and identifying common goals; the importance of staff meetings and "handover" discussions; verbal, visual, and written communication techniques; and ways to solicit feedback from customers and staff. | ||
521 | 2 | |a 10 & up. | |
538 | |a System requirements: Classroom Video On Demand playback platform. | ||
538 | |a Mode of access: Internet. | ||
546 | |a Closed-captioned. | ||
588 | |a Title from distributor's description. | ||
650 | 0 | |a Food service. | |
650 | 0 | |a Organizational behavior. | |
655 | 0 | |a Educational films. | |
655 | 0 | |a Internet videos. | |
655 | 7 | |a Videorecording.|2 local | |
710 | 2 | |a Films for the Humanities & Sciences (Firm) | |
710 | 2 | |a Infobase. | |
710 | 2 | |a Video Education Australasia. | |
776 | 0 | |i Originally produced: |d Video Education Australasia., 2009. | |
856 | 4 | 0 | |z Part of the Classroom Video On Demand collection.|u https://cvod.infobase.com/PortalPlaylists.aspx?xtid=41138&wID=277820 |
856 | 4 | 2 | |z Cover image|u https://cdnsecakmi.kaltura.com/p/1067292/sp/106729200/thumbnail/entry_id/0_fyk8hczy/version/100001/width/88 |