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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession,...
In a true story of crime, guilt, and conscience, a model agent's illicit involvement with an informant leads him to commit a crime that reveals all the workings of the human heart—and the dark side of the FBI.