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Social media is a critical customer service tool. Learn how to serve customers in high-stakes channels like Facebook, Twitter, Instagram, ratings and review sites, and more.
Using social media to serve customers is an artform. When you reply to one customer, thousands can read your response. Every word can be shared with the world, so you’ve got to get every word right. This course prepares you to serve customers in high-stakes channels like Facebook,...
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Learn effective social media strategies for B2B brands
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Ross Simmonds, CEO of Foundation, shares tips for B2B brands using social media. Learn how to use sites like Facebook, LinkedIn, Instagram, and X (Twitter) to grow your brand. Discover why YouTube is more important than TV for enterprise brands. Explore ways to use...
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Learn tips on how to transform one piece of content into multiple assets for use across different platforms.
Are you a content creator feeling overwhelmed with a never-ending to-do list of social media posts, blogs, ads, and more? There's a way to simplify things: content repurposing. This course, led by professional content creator Hana Brenner-Katz, reveals how to efficiently transform a single piece of content into multiple assets suitable for...