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"If you're hesitant to pull the trigger when things obviously aren't working out, Henry Cloud's Necessary Endings may be the most important book you read all year." —Dave Ramsey, New York Times bestselling author of The Total Money Makeover
"Cloud is a wise, experienced, and compassionate guide through [life's] turbulent passages." —Bob Buford, bestelling author of Halftime and Finishing Well; founder of the Leadership Network ...
"Cloud is a wise, experienced, and compassionate guide through [life's] turbulent passages." —Bob Buford, bestelling author of Halftime and Finishing Well; founder of the Leadership Network ...
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"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans...
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Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace—how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization.
Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak
...4) Best practices: difficult people : working effectively with prickly bosses, coworkers, and clients
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Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
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Most leadership coaching focuses on helping leaders build their skills and knowledge and close performance gaps. These are necessary, but not sufficient. Using evidence from neuroscience and his work with leaders, Dr. Henry Cloud shows that the best performers draw on another vital resource: personal and professional relationships that fuel growth and help them surpass current limits. Popular wisdom suggests that we should not allow others to have...
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Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships.
The toughest part of any job is dealing with the people around you. Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH...
The toughest part of any job is dealing with the people around you. Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH...
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From the creator of the popular website Ask a Manager and New York magazine's work-advice columnist comes a witty, practical guide to navigating 200 difficult professional conversations--featuring all-new advice! There's a reason Alison Green has been called "the Dear Abby of the work world." Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don't know what to say. Thankfully,...
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Temple Grandin, diagnosed with autism as a child, talks about how her mind works - sharing her ability to "think in pictures,"" which helps her solve problems that neurotypical brains might miss. She makes the case that the world needs people on the autism spectrum: visual thinkers, pattern thinkers, verbal thinkers, and all kinds of smart geeky kids.
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"Many workers believe that to compete with other top talent they must embrace a culture that rewards long hours and constant connection to work. Businesses and society have encouraged this by endorsing busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told Twitter employees to work "long hours at high intensity" or get fired. But more often it's an implicit contract,...
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California tried. And then it failed. Uniquely charged by its constitution to guarantee the "happiness" of its residents, the state empowered voters to demand by referendum whatever they wanted to spend money on-from better schools to bigger prisons-and to refuse by referendum to pay the bills. A legislature paralyzed by both gridlock and a requirement that taxes can only be raised by a two-thirds vote combined to dig the state into a deep, deep hole,...
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From mud-slinging ad campaigns to the public airing of dirty laundry, the words coming from America's political class in recent years have done more to disillusion than inspire. At what point will cynicism, indignation, or outright anger cause substantive changes in the guidelines for attaining-and remaining in-office? This program appraises the alarming decline in popularity of politics among the electorate and suggests possible approaches to restoring...
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Formerly a speechwriter for Vice President Al Gore as well as an aide to Labor Secretary Robert Reich, Dan Pink went freelance to spark a right-brain revolution in the career marketplace. In this TEDTalk, the author of Drive and A Whole New Mind examines the puzzle of motivation - why it does or doesn't work. Viewers discover something that most social scientists know but many managers don't: traditional rewards aren't always as effective as we think....
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This program refutes the melting pot theory, explaining that employees do not-and should not be expected to-set aside their particular cultural values when they come to work. The most successful organizations and managers are those who understand diversity and seek to profit from it; this program presents the views of African Americans, Hispanics, Asian Americans, and Native Americans who share their work experiences and demonstrate that what they...
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This program takes the viewer through the intensely personal stories of several ethnically diverse storytellers. From learning to speak English to teenage motherhood and blatant discrimination, all the participants share how they were able to beat the odds and gain employment. Each story offers insight into the issues that affect minorities, while experts offer some explanation and advice about overcoming obstacles in the job search process.
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Focusing on the issues that can arise during employment, this ethnically diverse program shares the often frustrating and dramatic experiences minorities often face while on the job. Experts advise on how to deal constructively with problems such as racism, verbal abuse, and ignorance. Participants give an eye-opening account of how these problems exist at all levels of employment, from the fast-food industry to the corporate advertising world.
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The classic guide to bringing out the best in people at their worst -- updated with even more can't-standable people! Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help...
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This program deals with the nature of biases and preconceptions, pointing out that almost everyone sees the world from his or her own perspective and stressing the need to examine one's own thinking about "us" and "them. It covers the subjects of being "in" and "out" and the role of peer groups, community institutions, schools, and the media in determining what is "good" and "bad"; permits members of minorities to speak out about how bias affects...
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This program is devoted to the ways in which the demands of a diverse work force can best be met: how schools can help prepare students, how businesses can help build bridges, how all Americans can-and must-learn to value, respect, and benefit from diversity in society and in the workplace.