Difficult conversations : how to discuss what matters most
(Book)
Author
Contributors
Published
New York : Penguin Books, ©2010.
Status
Description
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Copies
Location | Call Number | Status |
---|---|---|
Bellevue - Adult Non-Fiction | 158.2 S8775d 2010 | Checked Out |
North - Adult Non-Fiction | 158.2 S8775d 2010 | Checked Out |
More Details
Published
New York : Penguin Books, ©2010.
Format
Book
Physical Desc
xxxiii, 315 pages : illustrations ; 20 cm.
Language
English
Notes
General Note
"With a foreword by Roger Fisher"--Cover.
General Note
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
General Note
Originally published in the U.S.A. by Viking Penguin, 1999.
Description
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
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Citations
APA Citation, 7th Edition (style guide)
Stone, D., Heen, S., & Patton, B. (2010). Difficult conversations: how to discuss what matters most (10th anniversary ed., [2nd ed.]). Penguin Books.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Stone, Douglas, 1958-, Sheila. Heen and Bruce. Patton. 2010. Difficult Conversations: How to Discuss What Matters Most. Penguin Books.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Stone, Douglas, 1958-, Sheila. Heen and Bruce. Patton. Difficult Conversations: How to Discuss What Matters Most Penguin Books, 2010.
MLA Citation, 9th Edition (style guide)Stone, Douglas, Sheila Heen, and Bruce Patton. Difficult Conversations: How to Discuss What Matters Most 10th anniversary ed., [2nd ed.], Penguin Books, 2010.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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