Dorothea Johnson

"Developing good manners is an important investment in your future. They allow you to feel at ease in any situation--and give you the polish and confidence to become a leader. Etiquette expert Dorothea Johnson's essential dos and don'ts address both 21st-century and classic questions, including: acing job interviews; giving confident handshakes; making conversation; proper business attire and meeting protocol; e-mail etiquette, including what to post--or...